Refund policy

Return & Refund Policy

Thank you for shopping with us. Due to the collectible and sensitive nature of trading card products, all returns are subject to the conditions below.

Return Eligibility

Customers may request a return within 14 days of receiving the order if:

• The wrong item was received

• The item arrived significantly damaged

• The product remains unopened, unused, and untampered

All returned items must be in their original condition and packaging.

Non-Returnable Items

We do not accept returns, refunds, or exchanges for:

• Opened or tampered products

• Change of mind

• Buyer’s remorse

• Minor printing imperfections

• Card centering preferences

• Grading expectations or outcomes

• Products marked as Final Sale

• Sealed products that have been opened

Return Shipping

Customers are responsible for return shipping costs unless the error was caused by us.

We strongly recommend using a trackable shipping service for all returns.

Reporting Issues

If there is an issue with your order, please contact us within 48 hours of delivery with:

• Order number

• Clear photos of the item

• Video of Unboxing
  

• Photos of the packaging

Refund Processing

Approved refunds will be processed to the original payment method after the returned item has been received and inspected.

Shipping fees are non-refundable unless the issue was caused by our error.

We reserve the right to reject returns that do not meet the above conditions.